Support Services

Have confidence that the solutions and services you use, work to the highest standard.

Geode provides a portfolio of flexible support solutions and services. Whether it’s 1st and 2nd line support from our 24/7 helpdesk, to bespoke advice and assistance from our industry leading subject matter experts, we have it covered.

Our engineers are trained to the highest level, demonstrating both competence and experience. The technologies we supply and support are backed by the highest level of technical expertise and accreditations.

Some useful examples and benefits include:

  • Bespoke support packages to suit you including 1st and 2nd line support through our 24×7 helpdesk
  • Our experts help you plan, develop and implement your customers’ solutions pre and post deployment
  • We can supplement your own staff, your customers’ IT staff, or assume project responsibilities to free you up so you can focus on your core business

Meet with us to talk further – arrange a convenient date and time by emailing us at info@geodeservices.com.

Leave it to the experts

With an increasing move towards consumption and subscription based As-a-Service offerings, and businesses focusing on outcome-oriented deliverables, Geode is focused on providing a Capabilities-as-a-Service model. This model allows IT Channel businesses to access to our services quickly — in days or weeks, not months. Modular offerings mean you can mobilize and then demobilize technologies, services and support when your customers most need them.

Perhaps your headcount is limited, or the available skill set is focused elsewhere; maybe you'd just rather focus on being productive. In each of these cases, our Capabilities-as-a-Service offering is ideal for you!

Let us help you!

As a specialist IT Channel services company, you can be confident our team genuinely cares about finding the right services for your business.

Contact us and find out why some of the world's best known IT Channel businesses trust Geode.